5. A. 4. The institution’s staff in all areas are appropriately qualified and trained.
As a practitioner-oriented institution, Miller College seeks a combination of educational credentials and relevant work experience for its faculty. Faculty must have a minimum of a Master’s degree, with a Ph.D./Ed.D. preferred (especially for full- and percentage-time faculty). A record of successful work experience in a field relevant to the content of the course(s) to be taught, as well as a record of successful teaching experience, is also required (See Chapter 2 Section XIV table of Faculty qualifications).
For non-instructional staff, Miller College seeks candidates with a minimum of a Bachelor's degree, as well as experience in admissions, advising, recruiting, registrar's office, or other higher education environment. An understanding of college curriculum and a working knowledge of admission and advising procedures is also desired. Three current staff members are Miller College graduates, ensuring continuity of understanding of College procedures and strong familiarity with the College Mission and community.
To ensure continued improvement, evolution, and currency of capabilities in multiple domains, all Miller College employees have opportunities to participate in position-relevant staff development activities such as training in Datatel Colleague and WebAdvisorTM for academic advising, in Worldwide Instructional Design System® (WIDS®) for course development, and in BlackboardTM and classroom technology resources for instructional duties. In-house and external professional development activities are selected based on their potential to promote the goals of the Strategic Plan, and the annual budget contains a line item for faculty and staff professional development.
An annual Faculty Orientation, scheduled prior to the start of the Fall semester each year, ensures that faculty and staff are current in their understanding of College policies, procedures and instructional technology resources. Individual training in instructional technology for adjuncts hired after the annual orientation is arranged with the Miller College Blackboard Administrator, who also maintains a Faculty Support Hub on Blackboard for ongoing training and updates.
Student Services personnel are cross-trained in procedures relevant to each of the area’s staff positions to ensure that student concerns may be addressed by anyone in Student Services with a minimum of referrals (See Professional Development records, Faculty Orientation materials).
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